Data Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather different kinds of information to tailor learning experiences for you and to enhance our services.

Personal Information

We collect information you provide directly when you create an account or reach out to us. This includes your name, email address, phone number, and any messages you submit through our contact forms. When you enroll in our drawing courses, we also collect details about your art background and learning objectives.

Usage Data

We automatically gather information about how you use our site and learning platform. This includes pages visited, time spent in various sections, completed drawing exercises, and technical data such as your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your browsing experience, remember preferences, and analyze how the site performs. You can adjust cookie settings in your browser.

• Essential cookies needed for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to recall your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal information helps us deliver high-quality educational content and keep our drawing platform running effectively. We commit to handling your data responsibly and only for legitimate purposes.

Educational Services

We utilize your information to provide access to drawing courses, monitor your progress across levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization aims to create more effective paths for building your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, share important course updates, and offer technical help when needed. We may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements if you’ve opted in to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, uncover areas where learners struggle, and develop new material to address common challenges. This analysis occurs in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party providers who assist us in operating the platform, processing payments, sending emails, and delivering customer support. These providers access only the information needed for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If MapleBayGarden participates in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that deal. We will notify you by email and explain any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by law, a court order, or a government request. This includes situations involving potential safety threats, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy regulation, including PIPEDA, you have specific rights regarding your personal information.

Access and Correction

You can request access to the personal data we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless there are legitimate grounds to retain it for legal, fraud-prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by reaching out to us directly. You’ll still receive essential account and course enrollment communications.

Cookie Management

Most web browsers let you control cookies via their settings. You can accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, protected server environments, regular security assessments, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal data only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept for up to seven years for educational record purposes.

International Transfers

While our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and adherence to Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in accordance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected about their child, request its deletion, and prohibit further collection or use of their child’s data. We provide clear methods for exercising these rights.

If you believe we have inadvertently gathered information from a child under 18 without proper parental consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may periodically revise this privacy policy to reflect new practices, technologies, legal requirements, or other factors. We will inform you of significant changes via email or prominent notices on our website.

Minor updates may occur without individual notice, so please review this policy regularly. The "Last Updated" date at the top shows when the latest changes were made.

Continued use of our platform after policy updates indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.